Patient Guide

There are three categories of patients who may require hospital admission

• Patients referred by Emergency Department for emergency admission
• Patients referred from Doctors of TPA / Corporate
• Patients referred by the Consultants for Planned admission

The patient or relatives will be required to fill in the Admission form available in the admission counter (next to Emergency Department)
After registration for admission, two visitors’ passes will be issued.
The accepted mode of payment is by Cash/Demand Draft/Credit Card/Debit Card. Patients can be admitted round the clock on all 365 days.

10:30 am to 11:30 am and 4:00 pm to 6:00 pm

Children below 12 years are allowed only on Sundays and Holidays between 4:00 pm and 6:00 pm. They are not allowed in any of the Intensive Care Units.
They are not allowed in any Intensive Care Unit.

For patients admitted in ITU, ICCU, CTVS/ITU, NICU visitors are allowed with restricted entry from 9:00 am to 9:30 am and 4:00 pm to 4:30 pm

• Patients are discharged between 12 noon to 5 pm

• Patients are requested to settle their accounts against the final bill and collect cash refund (if any) from the Billing & Discharge counter only.

The advance paid during the admission and during hospital stay of the patient is adjusted with the final bill .

The estimated cost of surgery may be enquired from the Public Relations Department and has to be deposited prior to the day of surgery.

Full deposit to be made before commencement of "package treatment".

Enquiry about patient's interim bill can be made from the Billing & Discharge Counter between 5.00 pm and 6.00 pm everyday.

Bed charges will be inclusive of food.

During treatment if the patient is shifted to a bed of higher category from a lower category or vice versa, all charges for the investigations, operations etc. will be charged at par with the higher category.

At the time of discharge, fully computerized bills are provided with day-wise details of charges incurred.

Payments can be made by cash / demand draft / credit card / debit card. No surcharge is levied on bed charges.

No service charge is levied on transactions made through credit cards.

400 beds are available for indoor patients at present. The different categories of accommodation are mentioned below:

Super Deluxe Suite
Executive Single
AC Single Room
AC Twin Sharing
AC General
Non AC Single
Semi – Critical (SDU/HDU)
Paediatric Ward
Maternity Ward